Shipping Policy

 

These Shipping Terms apply to all orders placed through Verdanilia (hereinafter referred to as “we”) online store. By placing an order, you agree to the following terms regarding delivery and shipment.

Delivery area

We currently deliver to all regions within Australia. Deliveries to countries outside Australia are not supported at this time.

Shipping fees

Cut-off time

Our order processing hours are Monday to Friday, 10:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT).

Processing time

Orders are processed within 1–3 business days after the cut-off time.

Shipping period

The estimated shipping period is 5–11 business days from the date of dispatch.

Shipping carrier

All shipments are delivered via UPS.

Order tracking

Once an order is placed, you will receive an email containing:

You can also track your order via the website’s “Order Tracking” page by entering your email or phone number and the corresponding order number.

Responsibility statement

Delivery notice

Contact us

For questions regarding shipping or order status, please reach out:

E-mail: contact@verdanilia.com

Phone: +1 (315) 777-1175

Address: 6530 DAVIDSON RD CARRIAGE, COLUMBIA, SC 29209, US

Opening Hours: Monday to Friday, 10:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)

 

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