This Privacy Policy explains how Verdanilia (hereinafter referred to as “we”) collects, uses, stores, and protects personal information when you access and use our online store. We are committed to handling personal data responsibly and transparently.
1. Scope of this policy
This policy applies to all personal information collected through our online store, including when you browse the website, place an order, subscribe to communications, or contact us for support. It covers all data processing activities related to our online services.
2. Information collection and Cookies
We use cookies and similar technologies to support essential website functions, improve performance, and enhance user experience. Cookies help us understand how visitors interact with the website and enable core features such as maintaining session information.
Cookies are placed only when necessary for website functionality or when you have been informed and have provided consent where required.
3. Use and sharing of information
Personal information is used for purposes directly related to operating our online store, such as:
Processing orders and managing payments
Providing customer support and responding to inquiries
Communicating important service-related information
Improving website functionality and usability
Information is not shared for unrelated purposes. Data is only shared when required to complete services essential to your purchase or when necessary for operational support.
4. Data storage and Cookies consent
Personal information and cookie-related data are stored securely and retained only for as long as necessary to fulfill their intended purposes. Cookie usage is subject to user awareness and authorization, and you may adjust cookie preferences through your browser settings at any time.
5. User rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where applicable
Withdraw consent previously provided for specific uses
Request restriction of certain processing activities
Requests will be handled within a reasonable timeframe after verification.
6. Legal basis for data processing (GDPR policy)
We process personal data based on the following legal grounds under the GDPR policy:
Performance of a contract:
Processing orders and providing purchased services
Explicit consent:
Used for newsletter subscriptions and marketing communications
Compliance with legal obligations:
Processing data for tax, accounting, and regulatory purposes
Legitimate interests:
Improving user experience and preventing fraudulent activity
7. Data accuracy and responsibility
We rely on users to provide accurate and up-to-date information. Keeping your details current helps ensure smooth order processing and effective communication.
8. Data security measures
Appropriate technical and organizational measures are applied to protect personal information from unauthorized access, loss, or misuse. Access to data is limited to necessary operational purposes only.
9. Policy updates
This Privacy Policy may be updated to reflect changes in our operations or data handling practices. Updates will take effect once published on the website.
10. Contact information
If you have questions about this Privacy Policy or how personal data is handled, please contact us:
E-mail: contact@verdanilia.com
Phone: +1 (315) 777-1175
Address: 6530 DAVIDSON RD CARRIAGE, COLUMBIA, SC 29209, US
Opening Hours: Monday to Friday, 10:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)
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