GDPR Privacy Policy

This GDPR Privacy Policy explains how Verdanilia (hereinafter referred to as “we”) collects, uses, stores, and protects personal data when you interact with our online store. We are committed to respecting your privacy and handling personal information responsibly and transparently.

1. Scope of this policy

This policy applies to all personal data collected through our online store, including when you browse the website, place orders, contact us, or interact with our services.

2. Personal data we collect

We may collect the following types of personal data:

• Contact information such as name, email address, phone number, and delivery address

• Order and transaction details related to purchases made through our store

• Communication records when you contact us for support or inquiries

• Technical information such as IP address, browser type, and device data used to access the website

3. How we use personal data

Personal data is used solely for legitimate purposes, including:

• Processing and fulfilling orders

• Managing payments and refunds

• Providing customer support and responding to inquiries

• Improving website performance and user experience

• Meeting operational and administrative requirements

4. Legal basis for processing

We process personal data based on one or more of the following grounds:

• Performance of a contract related to your order

• Compliance with applicable obligations

• Legitimate interests necessary for operating and improving our store

• Consent provided by you where applicable

5. Data storage and retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Data is securely stored and protected against unauthorized access, loss, or misuse.

6. Data sharing

Personal data is not sold or used for unrelated purposes. Information may be shared only when required to complete essential services such as order fulfillment or payment processing, and only to the extent necessary.

7. Your rights under GDPR

You have the right to:

• Request access to your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of personal data where applicable

• Request restriction of processing

• Object to certain uses of your data

• Request data portability

Requests will be handled promptly in accordance with applicable requirements.

8. Data security measures

We apply appropriate technical and organizational measures to protect personal data. Access to information is limited to authorized use only.

9. Policy updates

This GDPR Privacy Policy may be updated from time to time to reflect operational or regulatory changes. Updates will apply from the date they are published on the website.

10. Contact information

If you have questions about this policy or how personal data is handled, you may contact our store using the details below:

E-mail: contact@verdanilia.com

Phone: +1 (315) 777-1175

Address: 6530 DAVIDSON RD CARRIAGE, COLUMBIA, SC 29209, US

Opening Hours: Monday to Friday, 10:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)